These websites are not intended for children under the age of 16 or the applicable age of majority for exercising their data privacy rights, and we do not knowingly collect data relating to children.
OUR RESPONSIBILITY FOR PERSONAL DATA WE COLLECT
LINKS TO OTHER WEBSITES
WHAT INFORMATION WE COLLECT, HOW IT IS COLLECTED AND WHY WE COLLECT IT
We collect information you give us when you write us, contact us by phone or email or fill in a form on our website. The personal data we collect will depend on the purpose for which you contact us. Generally speaking, the personal data we process about you falls within the following categories:
- Contact information which may include your name and title, the name of the company you work for, your business address, business telephone number and business email address (“Contact data”).
- We also collect marketing and communications information including your preferences in receiving marketing from us and your communication preferences (“Marketing data”).
USE OF YOUR PERSONAL INFORMATION FOR A LAWFUL PURPOSE
We set out below a description of the ways in which we use your personal data and our grounds for doing so. We have also identified what out legitimate interests are, where appropriate.
|Purpose / Activity||Types of Data||Grounds for Processing|
|Developing a business relationship including responding to any queries you may have, enabling you to log in to the sites and fulfilling requests you make.||Contact data, Technical data.||Necessary for us to pursue our legitimate interests (to provide a responsive service and develop our business).|
|Managing accounts with the company you represent (this may involve sharing your personal data with third parties).||Contact data.||Contractual necessity (in order for us to perform a contract with you); and / or legitimate interests (in order for us to enter into a contract with your employer).|
|Providing you or the company you represent with technical support.||Contact data, Technical data.||Contractual necessity (in order for us to perform a contract with you); and / or legitimate interests (in order for us to enter into a contract with your employer).|
|Providing marketing communications and informing you about updates to our products and services, notifying you about other products and services offered by us that may be relevant to you.||Contact data, Marketing data.||Necessary for us to pursue our legitimate interests to market our products and services and develop our business).|
|To administer and operate the sites, including maintaining the security of our website and validating requests you make to download protected content from secure areas of our sites, such as instructional manuals and training videos.||Contact data, Technical data.||Necessary for us to pursue our legitimate interests (for running our business, provision of administration and IT services, network security and to prevent fraud).|
|To understand how you use our website, including analytics and to improve our sites.||Contact data, Technical data.||Necessary for us to pursue our legitimate interests (to improve our sites and ensure that content is presented in the most effective manner for our site users).|
|To manage how we work with other companies that provide goods and services to us and our customers.||Contact data.||Necessary to pursue our legitimate interests (both ours and those of a third party) to develop our business.|
|To exercise our rights, enforce the terms of our contract and to collect and recover money owed to us.||Contact data.||Necessary to pursue our legitimate interests (to protect our business and run it in accordance with good governance).|
We may collect and use your personal data to send you marketing communications informing you about updates to our products and services, and notifying you about other products and services that may be relevant to you, which you may opt out from receiving by contacting us by by email at
MAKING YOUR PERSONAL DATA AVAILABLE TO THIRD PARTIES
We may share your personal data with third parties that provide us with necessary services, including:
- With companies whom we have contracts in place for the supply of goods and services.
- With other companies to provide you or your employer with products or services you or your employer have chosen.
- Any third party after a change of ownership.
We require third party service providers to respect the security of your personal data and to treat it in accordance with the law. We permit them to process your personal data only for the purposes we specify, in accordance with our instructions and in compliance with applicable laws.
PROTECTING YOUR PERSONAL DATA
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
Depending on the circumstances and applicable law, you may have the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Request transfer of your personal data.
- Withdraw your consent to the processing of your personal data.
- Object to the processing of your personal data for marketing and promotional purposes.
Effective January 19, 2021.