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Direct Computer Resources, Inc. Privacy Policy

INTRODUCTION

Direct Computer Resources, Inc. respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to our websites, datavantage.com and support.dcrservers.net, which can be accessed by clicking on the “Support” tab on the home page of this website. This Privacy Policy describes the personal information we collect from these sites and how it is used, including information we collect when you register for use of the websites, or request access to instructional materials or request a demonstration of or pricing for our software programs.

This website is not intended for children under the age of 16 or the applicable age of majority for exercising their data privacy rights, and we do not knowingly collect data relating to children.

It is important that you read this Privacy Policy together with our Cookies Policy and any other privacy notice or fair processing notice we may provide on certain, specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.

OUR RESPONSIBILITY FOR PERSONAL DATA WE COLLECT

Direct Computer Resources is the data controller and responsible for personal data we collect. We have appointed a data protection officer who is responsible for overseeing compliance with our data privacy obligations. If you have any questions about this Privacy Policy or requests to receive a copy of, correct, transfer or erase your personal data where we are required to do so by local law, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

LINKS TO OTHER WEBSITES

Our website may include links to other websites for your convenience. These websites are operated independently from our website and we do not control their content or how they may handle personal data. When you leave our website, we encourage you to read the privacy policy of every such website you visit.

WHAT INFORMATION WE COLLECT, HOW IT IS COLLECTED AND WHY WE COLLECT IT

We collect information you give us when you write us, contact us by phone or email or fill in a form on our website. The information may include your name and title, the name of the company you work for, your business address, business telephone number, business email address and other business-related information.

We also collect information by automated means when you visit this website, including, for example, information about whether you have visited us before or are a new visitor, whether you have registered as a customer, your log in credentials, how you use our website, the search engine you used, what link you clicked on and what key word you used to arrive at our website and the website and geographic region you came to us from, and the browser and operating system of the device you used to access us.

The information is collected through the use of cookies or server logs or provided by your browser when you visit our website. We also use cookies to collect analytical data in an anonymized form to create statistical reports. We use the information we collect to enable you to log in; to help improve how our website works; to maintain the security of our website; to validate the requests you make to download protected content from secure areas of our website, such as instructional manuals and training videos and to fulfill these requests and other requests you make for information; to measure the effectiveness of our advertising, and for the administration of our website.

For more detailed information about data collected from the use of cookies, including how to withdraw the consent you have given us to use cookies to collect information about your browsing activities, we encourage you to review our Cookie Policy.

USE OF YOUR PERSONAL INFORMATION FOR A LAWFUL PURPOSE

We may collect and use your personal data when the applicable law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • When necessary to perform a contract to which you are a party or to take steps at your request before entering into a contract.
  • When necessary to perform a legal obligation.
  • When necessary to pursue our legitimate interests except where such interests are overridden by your fundamental rights and freedoms under law requiring the protection of your personal data.

    Examples of such uses include providing you or the company you represent with technical support or providing you with information or documents you requested and answering your questions. Such uses also may include marketing communications, which you may opt out from receiving by contacting us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.; developing a business relationship and managing accounts with the company you represent; administering, developing and enhancing our websites, including the use of data analytics, and protecting the security of the information collected by our websites.

MAKING YOUR PERSONAL DATA AVAILABLE TO THIRD PARTIES

We may share your personal data with third parties that provide us with necessary services. We require third party service providers to respect the security of your personal data and to treat it in accordance with the law. We permit them to process your personal data only for the purposes we specify, in accordance with our instructions and in compliance with applicable laws.

PROTECTING YOUR PERSONAL DATA

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA

Depending on the circumstances and applicable law, you may have the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Request transfer of your personal data.
  • Withdraw your consent to the processing of your personal data.
  • Object to the processing of your personal data for marketing and promotional purposes.

CHANGES TO OUR PRIVACY POLICY

We may update or change our Privacy Policy at any time by posting a notice on the home page of this website and posting the changed or updated policy on this page.

Effective May 25, 2018

DataVantage® Software

Mainframe — Data Masking and Data Management:
DataVantage DME™
DataVantage® for DB2
DataVantage® for IMS

Distributed Systems — Data Masking and Data Management:
DataVantage Global®

Data Visualization/Editing for Mainframe Rehosting:
DataVantage AdVisEr®

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Sales: (877) 704-0077

Support: (800) 501-1502